TK99 Radio — Terms & Conditions and Usage Policy

TK99 Radio (https://tk99radio. com) is an online Sports Betting and gaming platform. These terms and conditions form a legal agreement between TK99 Radio and its users. By accessing or using the TK99 Radio website or app, you automatically agree to be bound by these terms and conditions.

These Terms & Conditions apply to all TK99 Radio services — including Sports Betting, casino games, live games, e-sports betting, and any services added in the future. If you disagree with any part of these terms, please refrain from using TK99 Radio.

TK99 Radio operates in compliance with applicable laws in Bangladesh and follows the guidelines of international gaming licensing authorities. Users are personally responsible for ensuring they comply with any local legal restrictions.

To create an account on TK99 Radio, you must meet the following requirements:

• You must be at least 18 years of age. TK99 Radio does not permit minors to register under any circumstances.
• Each individual may operate only one account. If multiple accounts are detected, all of them will be closed and any funds held may be forfeited.
• You must provide accurate name, date of birth, address, and contact details at registration. TK99 Radio reserves the right to close any account found to have submitted false information.
• TK99 Radio may request a national ID, passport, or other government-issued documents for identity verification at any time.
• Operating an account on behalf of a third party is strictly prohibited.

TK99 Radio reserves the right to decline any registration application without providing a reason. Once an account is approved, a confirmation will be sent to the user via email or SMS.

The following rules apply to deposits and withdrawals on TK99 Radio:

• Minimum Deposit: The minimum deposit amount for a TK99 Radio account varies depending on the payment method used. Please visit the deposit page for up-to-date details.
• Withdrawal Timeframe: Withdrawals are typically processed within 1–3 business days. Large withdrawal amounts may be delayed if KYC verification has not been completed.
• Currency: TK99 Radio processes all transactions in Bangladeshi Taka (BDT).
• Payment Methods: Deposits and withdrawals can be made via bKash, Nagad, and other approved payment methods.
• Ownership Verification: The payment method used for deposits must be registered in the user's own name. Third-party payments are not permitted.
• Withdrawal Limit: Daily and monthly withdrawal limits are in place and may be changed by TK99 Radio at any time.

If you experience any issues with a transaction, please contact the TK99 Radio support team. If your deposited balance appears higher than expected due to a technical error, it will be corrected automatically and TK99 Radio reserves the right to reclaim any excess amount.

The following betting rules must be observed on TK99 Radio:

• Once a bet is confirmed, it cannot be cancelled or changed unless TK99 Radio acknowledges an error on its part.
• If a technical error causes incorrect odds to be displayed before an event begins, TK99 Radio reserves the right to void the affected bets.
• In live betting, odds may change based on real-time data. A bet is considered active only once it has been confirmed.
• If an event is cancelled or postponed, stakes will be refunded or the bet will be declared void in accordance with TK99 Radio's specific policy.
• Betting based on match fixing or insider information is strictly prohibited and constitutes a criminal offence.
• TK99 Radio reserves the right to set or adjust betting limits for any user.

TK99 Radio uses internationally recognized sources to determine results. In the event of a dispute, TK99 Radio's decision is final, though users may request a review through the appeals process.

TK99 Radio regularly offers a variety of bonuses and promotions. The following terms apply to all such offers:

• Wagering Requirement: Each bonus carries specific wagering requirements that must be met before a withdrawal can be made. These requirements will be clearly stated in the bonus details.
• Bonus Validity: Every bonus and promotion has a set expiry date. Any unused bonus will be automatically forfeited once it expires.
• One Bonus at a Time: Having multiple bonuses active at the same time is generally not permitted unless stated otherwise in the promotion's terms.
• Bonus Abuse: Any attempt to claim bonuses through multiple accounts, VPNs, or other methods will result in TK99 Radio closing all associated accounts.
• TK99 Radio reserves the right to modify, suspend, or cancel any promotion at any time.

The following activities are strictly prohibited on TK99 Radio:

• Using automated bots, scripts, or software to place bets or play games.
• Participating in or facilitating match fixing or game manipulation.
• Using TK99 Radio for money laundering or any other form of illegal financial activity.
• Attempting to gain unauthorized access to another user's account.
• Conducting cyberattacks against TK99 Radio's systems or servers.
• Creating or operating an account using false or misleading information.
• Using abusive or threatening language toward TK99 Radio staff.

9

TK99 Radio may temporarily suspend or permanently close an account in the following situations:

• Violation of any provision of these Terms & Conditions.
• Submitting false information during KYC verification.
• Accounts that have been inactive for an extended period (typically 12 months or more).
• Account closure at the user's own request.
• When self-exclusion has been activated.

Users may close their account at any time by contacting the TK99 Radio support team. We recommend withdrawing any remaining balance before closing your account.

TK99 Radio is committed to protecting users' personal data. For our full privacy policy, please visit Privacy Policy View page.

• TK99 Radio does not sell user data to third parties.
• Information may be shared with regulatory authorities where required by law.
• TK99 Radio uses SSL encryption to keep all data secure.
• Users have the right to request access to, correction of, or deletion of their personal data.

TK99 Radio will not be held liable for the following:

• Disruptions to betting or gaming caused by internet connectivity issues.
• Account details stolen due to the user's own negligence.
• Temporary service interruptions caused by technical issues.
• Delays caused by issues on the part of a third-party payment provider.
• Service interruptions caused by force majeure events such as natural disasters or government directives.

TK99 Radio always strives to maintain the highest standard of service; however, we cannot guarantee 100% uptime or an error-free experience.

In the event of a dispute between TK99 Radio and a user, the following process will be followed:

1. Step 1: The user must submit a complaint to TK99 Radio's customer support.
2. Step 2: The TK99 Radio team will investigate your complaint within 72 hours.
3. Step 3: If the initial investigation does not resolve the matter, it will be escalated to the senior team.
4. Step 4: If necessary, disputes may be resolved through arbitration involving a neutral third party.

TK99 Radio takes every complaint seriously and strives to provide a fair and timely resolution.

TK99 Radio believes betting and gaming should be a source of entertainment, not addiction. We are fully committed to promoting responsible gaming.

• Deposit Limit: Users can set their own daily, weekly, or monthly deposit limits.
• Self-Exclusion: If you need a break from gaming, use TK99 Radio's self-exclusion feature — accounts can be paused for as little as 30 days or suspended permanently.
• Reality Check: Enable automatic reminders after a set period of time.
• Support: If you need help with a gaming addiction, the TK99 Radio support team can refer you to professional assistance.

To find out more, visit our Responsible Gaming View page.

If you have any questions or concerns regarding TK99 Radio's Terms & Conditions, please contact us:

• Email: support@tk99radio.com
• Live Chat: Live chat is available directly on the TK99 Radio website, 24/7.
• FAQ: For answers to common questions, visit our FAQ Page page.

TK99 Radio is committed to delivering the best possible experience for our users. Whatever the issue, we're here to help.